Privacy Policy

Welcome to Gen-Z Shop. Your privacy and personal information are important to us.

1. Information We Collect

When you place an order or contact us, we may collect personal information such as your name, phone number, email address, shipping address, and order details.

2. How We Use Your Information

We use your information to process orders, provide customer support, improve our services, and send important updates related to your purchase or delivery.

3. Payment & Security

We currently offer Cash on Delivery (COD) service across Bangladesh. Your personal information is kept secure and is never sold or shared with unauthorized third parties.

4. Cookies

Our website may use cookies to improve browsing experience, remember preferences, and analyze website traffic for better performance.

5. Third-Party Services

We may use trusted third-party services such as courier companies and analytics tools to operate our business smoothly and improve customer experience.

6. Product Information

All products listed on Gen-Z Shop are original. Product descriptions include size charts, material details, and important product information for customers.

7. Order Cancellation

Orders can be canceled before shipment if there is a valid reason. Customers must contact our support team as soon as possible for cancellation requests.

8. Changes to This Policy

Gen-Z Shop may update this Privacy Policy anytime without prior notice. Changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, feel free to contact us.

📧 info.genzaimusic@gmail.com